Terms of Service

These Terms of Service (“Terms”) are a legal agreement between you and PewPlan (“PewPlan”, “we”, “us” or “our”) and govern your access to and use of the PewPlan website, applications and related services (together, the “Service”). By signing in to or using the Service, you agree to be bound by these Terms. If you do not agree, you must not use the Service.

If you are using the Service on behalf of a church, ministry, organisation or other entity (an “Organisation”), you confirm that you have authority to bind that Organisation to these Terms, and “you” refers to that Organisation.

1. Definitions

• “Account” means the account you create to access the Service.
• “Content” means any data, text, programmes, song titles and lyrics, rosters, images, logos, files and other material that you or your Organisation upload to, create within, or share through the Service.
• “Organisation” means the church, ministry or other group workspace within which programmes and Content are managed.
• “Plan” means the subscription tier (Free, Pro or Corporate) that applies to your Organisation.

2. Eligibility and accounts

You must be at least 16 years old to create an Account. The Service is intended for use by adults organising and administering church services and events.

You register and sign in using a third-party identity provider (such as Google). You are responsible for maintaining the security of the account you use to authenticate, and for all activity that occurs under your Account. You must give accurate information and keep it up to date. Notify us promptly at support@pewplan.app if you believe your Account has been accessed without authorisation.

3. The Service and your licence to use it

Subject to these Terms and your Plan, we grant you a limited, non-exclusive, non-transferable, revocable licence to access and use the Service to build, manage and share church service programmes.

We may update, improve, add to or remove features of the Service from time to time. Some features depend on your Plan and on limits we publish on our pricing page (for example the number of programmes, editors, share links, song groups and the amount of media storage available to your Organisation).

4. Plans, billing and payment

The Service offers a free Plan and paid Plans. Paid subscriptions are billed in advance on a recurring basis (monthly or annually, as selected) through our payment processor, Stripe. By purchasing a paid Plan you authorise us and Stripe to charge the applicable fees to your chosen payment method.

• Renewal. Paid Plans renew automatically at the end of each billing period unless cancelled before the renewal date.
• Cancellation. You may cancel at any time from your billing settings. Cancellation takes effect at the end of the current billing period, and you retain access to paid features until then.
• Changes in fees. We may change our fees on reasonable notice. Changes apply from your next billing period.
• Taxes. Fees are exclusive of any applicable taxes (such as VAT), which you are responsible for where they apply.
• Refunds. Except where required by law, payments are non-refundable. If you believe you have been charged in error, contact support@pewplan.app.

If you are a consumer in the UK or EU, nothing in these Terms affects your statutory cancellation and refund rights.

5. Your Content

You and your Organisation retain all ownership of your Content. We do not claim ownership of it. You grant us a worldwide, non-exclusive, royalty-free licence to host, store, copy, display, transmit and process your Content solely to the extent necessary to operate and provide the Service to you (for example to display a programme, generate a public share link, or back up data).

You are responsible for your Content, and you represent and warrant that:

• you have all rights and permissions necessary to upload and share it, including any rights in song lyrics, images, logos and other copyrighted material;
• your Content does not infringe the intellectual property, privacy or other rights of any third party; and
• where your Content includes personal data about other people (for example the names of service participants or members of your roster), you have a lawful basis to process and share that data and have provided any notices required of you as a controller (see section 9).

6. Acceptable use

You agree not to, and not to permit anyone else to:

• use the Service for any unlawful, harmful, fraudulent or abusive purpose;
• upload material that is unlawful, defamatory, obscene, or that infringes third-party rights;
• attempt to gain unauthorised access to the Service, other accounts, or our systems and networks;
• interfere with or disrupt the integrity or performance of the Service, including by introducing malware or by automated scraping or excessive requests;
• reverse engineer, copy, resell or sublicense the Service except as permitted by law; or
• remove or obscure any proprietary notices in the Service.

7. Intellectual property

The Service, including its software, design, branding, the “PewPlan” name and logo, and all related intellectual property, is owned by us or our licensors and is protected by law. Except for the licence granted to you in these Terms, no rights are granted to you. Song lists provided within the Service (such as the SDA Hymnal) remain the property of their respective rights holders and are made available to you for use within the Service only.

8. Third-party services

The Service relies on trusted third-party providers to function — including identity providers for sign-in, infrastructure and database hosting, file storage and payment processing. Your use of the Service may therefore be subject to those providers’ terms. A list of the providers that process data on our behalf is set out in our Privacy Policy. We are not responsible for third-party services that we do not control.

9. Data protection and GDPR

We take data protection seriously and comply with the UK General Data Protection Regulation (“UK GDPR”) and the Data Protection Act 2018. How we collect and use personal data is described in our Privacy Policy, which forms part of these Terms.

Roles. In respect of personal data relating to your own Account (such as your name and email), we act as a controller. In respect of personal data that you or your Organisation enter as Content about other people (for example roster names and participants), your Organisation is the controller and we act as a processor on your behalf, processing that data only on your documented instructions in order to provide the Service.

Where we act as your processor, this section together with the Privacy Policy forms our data processing terms. We will: process personal data only to provide the Service and as instructed by you; ensure persons authorised to process it are bound by confidentiality; implement appropriate technical and organisational security measures; engage sub-processors only as listed in the Privacy Policy; assist you, taking into account the nature of processing, with data subject requests and your security and breach obligations; and, on termination, delete or return personal data in accordance with section 13. If you require a separate signed Data Processing Agreement, contact support@pewplan.app.

10. Availability and support

We work hard to keep the Service available and reliable, but we provide it on an “as is” and “as available” basis. We do not guarantee that the Service will be uninterrupted, error-free or free from harmful components. We may carry out maintenance, and we may suspend the Service where necessary to protect it or our users.

11. Disclaimers

To the fullest extent permitted by law, we exclude all warranties, conditions and terms that are not expressly set out in these Terms, whether express or implied, including any implied warranties of satisfactory quality, fitness for a particular purpose and non-infringement. You are responsible for keeping your own copies of Content that is important to you.

12. Limitation of liability

Nothing in these Terms limits or excludes our liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, or for any other liability that cannot be limited or excluded under applicable law.

Subject to that, to the fullest extent permitted by law: (a) we will not be liable for any indirect or consequential loss, or for loss of profits, revenue, goodwill, or data; and (b) our total aggregate liability arising out of or in connection with the Service and these Terms will not exceed the greater of (i) the total fees you paid to us in the 12 months before the event giving rise to the claim, or (ii) £50.

13. Suspension and termination

You may stop using the Service and delete your Account at any time. We may suspend or terminate your access if you materially breach these Terms, if required by law, or to protect the Service or other users.

On termination, your right to use the Service ends. We will delete or anonymise personal data we hold as a controller, and delete or return Content we process on your behalf, in line with the retention periods described in our Privacy Policy, except where we are required to retain it by law.

14. Changes to these Terms

We may update these Terms from time to time. If we make material changes, we will take reasonable steps to notify you (for example by posting a notice in the Service or updating the “Last updated” date above). Your continued use of the Service after changes take effect means you accept the updated Terms.

15. Governing law and jurisdiction

These Terms and any dispute or claim arising out of or in connection with them are governed by the laws of England and Wales. The courts of England and Wales have exclusive jurisdiction, except that if you are a consumer you may also be entitled to bring proceedings in the courts of the part of the UK in which you live.

16. Contact us

Questions about these Terms can be sent to support@pewplan.app.